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Shipment

As a rule of thumb your order will be shipped within 1-3 business days.

Since our products are shipped from different warehouses and countries delivery times may vary slightly. The delivery takes approx. 14 - 21 working days starting from the confirmation of the shipment, unless otherwise stated on the specific product page.

Yes, once your order has been shipped, you will receive a confirmation email with a link to track your shipment. Here you can track your order.

All details about the return and the required form can be found in our Refund Policy. Please contact us at shop@unalima.com if you wish to get a refund.

Unfortunately there may be a temporary delays in shipping due to various factors. If your order still hasn't arrived one week after the stated delivery time, please contact us.

If for any reason you are not satisfied with your order, you may exercise your right of withdrawal within 30 days. Please see our Refund Policy and send us your revocation.

If the unusual case should occur that your delivery was delivered wrong, please contact us immediately and we will take care of it.

To contact us please send us a email to shop@unalima.com or use our contact page.

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